Delivery Terms and Conditions
A signature confirming receipt is always required for delivery.
We aim to dispatch all in stock goods the same working day. Please note we have 2.30PM cut off for same day dispatch.
For small orders under 750g we use Royal Mail. For larger orders under £60 we use Hermes, this is a 3-5 day, signed for service. For orders over £60 we now use Interlink Express, which is a next day, signed for service.
Please call the office on 01992 501 398 for more details.
In the event that no-one is available at the delivery address (to accept the order) the courier will leave a note asking you to arrange collection or to arrange a re-delivery.
If your order is not delivered within the expected time, please contact us by email to firstname.lastname@example.org
If your order seems to be lost in transit we reserve the right to investigate before we offer to replace or refund your order.
The item(s) ordered by you will be at your risk from the time of delivery, and ownership of them will only pass to you when we receive full payment of all sums due in respect of them, including delivery charges if applicable.
For information about our Returns Policy, please see Returns Policy.
Delivery within the UK Mainland
Standard UK Delivery 3-5 working days;
Next day delivery from Interlink Express with 1 hour timed deliveryslot;
Please note this applies to UK Mainland only. Customers in NI, Highlands and Chanel Islands, please constact us for shipping quote.
Delivery to Europe
We ship goods to Europe most weeks, and have competitive rates with most couriers. Please call the office on 01992 501 398 to get a price.